Support

We offer a variety of payment methods and financing options (subject to approved credit) depending on promotional period. Please contact us for more information regarding available options.

The majority of our replacement windows are installed from the outside. In some situations it may be necessary to install from the inside. On the day of installation, your installation expert will assess your unique situation and explain the process that will best suit your home.

Window World installs replacement windows year-round. An average installation will take only one day. Our crews install one window at a time and are trained to do what they can to minimize heating/cooling loss. The energy savings from your new windows will recover any incremental energy costs incurred during their installation many times over during their lifetime.

Please take down curtains, blinds, or any other window treatments. Security sensors should also be removed and turned off by your security company. Please provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way. It is also advisable to remove all wall decorations from the walls close to the windows as they may fall during removal or installation.

Since every window ordered is custom-built to fit your home and design choices, manufacturing times vary. Once delivered, the type of window being installed and the type being removed help determine the amount of time needed to complete the job. On average, each window takes about 30 minutes. Trim work and cleanup will require additional time to complete. An average job will take a single day.

All windows and patio doors we sell come with a manufacturer’s lifetime limited warranty and a repair labor guarantee, good for as long as you own your home! Contact us or see our warranties page for more details.

After installing your new replacement windows we remove all old windows from your property and dispose of them properly. If you wish to keep your old windows or storm windows, please notify the installation crew as soon as it arrives for your installation.

Most of the issues encountered by our customers are easily corrected and don't necessarily mean that there is a problem with your window. You are always welcome to contact us for help.

Window World of Kalamazoo offers the Owens Corning Roofing System®, which provides long-lasting performance and striking beauty. This complete roofing system comes with a wide range of inviting and popular colors, outstanding performance, and comprehensive protection, giving you peace of mind with a well-built roof.

Standard window installations typically take only one day (about 90% of our projects are completed in one day). The exact timeline depends on the number of windows being installed and the complexity of the job.

Window World of Kalamazoo provides comprehensive warranties on all our products. Our quality products, professional local installers, and warranties ensure you'll always have peace of mind with your investment. For specific warranty information on windows, doors, siding, or roofing, please contact us directly.

Yes, Window World of Kalamazoo is nationally known but locally owned and operated by The Van Houten family, lifelong West Michiganders. We provide the personalized customer service of a small business while being backed by a nationally recognized brand with over 200 locations across the country.

Window World offers a Visualizer tool that allows you to upload a picture of your own home and experiment with different windows, siding, and doors. This interactive tool takes the guesswork out of your home improvement project by letting you see the results before making any decisions.

Yes, Window World of Kalamazoo is BBB accredited with an A- rating. You can trust us! Our products are tremendous, our installers are true pros and our support staff is responsive, professional and friendly.

If you experience any issues with your windows after installation, Window World of Kalamazoo is here to help. Locate the serial number on your window before contacting our support team. We provide dedicated customer service to address any concerns promptly and effectively.

The majority of our replacement windows are installed from the outside. However, in some situations, it may be necessary to install from the inside. On the day of installation, our installation expert will assess your unique situation and explain the best process for your home.